Privacy Policy

Nexio Inc. (hereinafter referred to as “the Company”) engages in a variety of businesses centered on digital marketing, including product development, web promotion, and system development.

To ensure the proper handling of all personal information used in our business operations, the Company has established this Privacy Policy as a code of conduct to be observed by all employees, and we are committed to ensuring strict compliance with it.

• The Company complies with laws, government guidelines, and other standards related to the handling of personal information. Accordingly, we have established and appropriately operate a Personal Information Protection Management System in accordance with the Japanese Industrial Standard “Personal Information Protection Management Systems — Requirements” (JIS Q 15001).
• TThe Company acquires, uses, and provides personal information appropriately, taking into account the nature and scale of its business operations. This includes ensuring that personal information is not handled beyond the scope necessary to achieve the specified purposes of use, and implementing measures to prevent such improper handling.
• When entrusting all or part of the handling of personal information to an external party, the Company exercises necessary and appropriate supervision to ensure that the entrusted party manages the personal information securely.
• The Company does not provide personal information to any third party unless the individual has given consent or such disclosure is required by law.
• The Company takes measures to prevent the leakage, loss, or damage of personal information, and implements corrective actions when necessary.
• The Company strives to respond promptly and appropriately to complaints and inquiries regarding the handling of personal information. We also accept requests concerning our retained personal data—including notification of the purpose of use, disclosure, correction, addition or deletion, and suspension of use or provision. For details on the procedures for such requests or for information regarding this Privacy Policy, please contact the Personal Information Inquiry and Complaint Desk listed below.
• The Company continuously improves its Personal Information Protection Management System.

【Handling of Personal Information at Our Company】

(Items to be publicly announced and matters required to be made easily accessible to the individual in accordance with the Act on the Protection of Personal Information and JIS standards)

• Purposes of Use of Personal Information (For personal information obtained through methods other than direct written input)
  (1) Personal information from individuals who contact us via our website or by phone
  To properly respond to and manage inquiries.
  To provide answers regarding product-related questions.
  
• (2) Personal information of customers obtained from online shopping sites
  For shipping products, sending catalogs and direct mail, and providing information about products and services.
  ※ If the purpose of use is specified or notified separately, that specific purpose shall apply.
  ※ For all matters concerning the purposes of use of “retained personal data” and the procedures for requests for disclosure, correction, deletion, or suspension of use, please contact the Personal Information Inquiry and Complaint Desk listed below. We will respond without delay.

＜Personal Information Inquiry and Complaint Desk＞
Nexio Inc.
Personal Information Protection Manager: Eriko Sawayama
3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, 6F
TEL：03-6826-0791
E-mail：info@nexio.co.jp
(Office hours: Monday–Friday, 9:00–18:00, excluding national holidays)

＜Authorized Personal Information Protection Organization and Contact for Complaint Resolution＞
Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Personal Information Protection Complaint Consultation Office
Roppongi First Building,
1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
TEL：03-5860-7565、0120-700-779